Transparency Report

Complete visibility into how CloakedCare operates

Our Commitment to Transparency

At CloakedCare, transparency is not just a buzzword—it's a core principle. While we protect the anonymity of our users, we believe in complete openness about how our platform operates, where money goes, and how we maintain security and trust.

This page provides detailed information about our operations, finances, verification processes, and impact. We update this information regularly to ensure our community always knows exactly how CloakedCare works.

Financial Transparency

Where Money Goes

To Bill Creditors100%

100% of your donation amount is sent by CloakedCare directly to the merchant to pay the bill. Fees are added on top and charged separately. The donation never touches the recipient's account.

Platform Fee5%

A single 5% platform fee is added to each donation to cover identity verification, fraud prevention, bill authentication, secure payment processing, platform operations, and security systems. This fee is paid by donors in addition to their donation amount.

Financial Breakdown

Fee Transparency

All fees are added on top of your donation amount and clearly displayed before you confirm your payment. You always know exactly what you're paying and where it goes.

•100% to Creditors: CloakedCare sends your full donation amount directly to the bill merchant
•Platform Operations: 5% platform fee covers verification, fraud prevention, security systems, secure payment processing, and other operating costs

Why This Fee?

Identity Verification: Every user is verified to prevent fraud and protect donors
Bill Authentication: Each bill is validated to ensure legitimacy
Secure Infrastructure: Bank-level encryption and security monitoring
Support & Operations: 24/7 platform maintenance and user support

Example Breakdown

Your Donation:$100.00
Platform Fee (5%):+ $5.00
Total Charged:$105.00
Bill Receives:$100.00
Our Commitment: We maintain complete transparency about all costs while ensuring your full donation reaches those who need it most. Unlike many platforms, we don't take a cut of your donation—100% goes to the bill merchant, and all fees are clearly itemized and added on top.

Operational Transparency

Verification Process

Every person posting a bill must verify their identity through a secure process:

  • 1.Government-issued ID upload
  • 2.Automated verification check
  • 3.Bill document authentication
  • 4.Category-based upload limits (one bill per category based on subscription tier)
Privacy Note: All verification data is encrypted and never shared publicly.

Security Measures

We implement multiple layers of security to protect our community:

  • ✓End-to-end encryption for sensitive data
  • ✓Secure payment processing (PCI compliant)
  • ✓Bill locking prevents overpayment
  • ✓Fraud detection algorithms
  • ✓Regular security audits
Security First: We continuously update our security practices to protect you.

Payment Process

Clear steps ensure funds reach merchants securely:

  • 1.Donor makes secure contribution
  • 2.Funds held in secure escrow
  • 3.Bill reaches funding goal
  • 4.100% of donation sent promptly to merchant
  • 5.Confirmation sent to all parties
Direct Payment: Money never touches the recipient's hands, avoiding tax implications.

Data Transparency

What Data We Collect

For Bill Posters

  • • Identity verification documents
  • • Bill documentation
  • • Account email and password
  • • Payment method details

For Donors

  • • Email and account credentials
  • • Payment information (securely)
  • • Donation history
  • • Complete anonymity maintained

How We Use Your Data

  • ✓Verification Only: Identity documents verify authenticity and prevent fraud
  • ✓Payment Processing: Financial info processes contributions securely
  • ✓Communication: Email addresses send important updates only
  • ✓Platform Improvement: Anonymous usage data helps us serve you better

What We Never Do

  • ✗Sell your data to third parties
  • ✗Share your identity without explicit consent
  • ✗Use your information for marketing to you
  • ✗Store payment details on our servers

Questions About Our Transparency?

We believe in answering every question honestly and completely. If you want to know more about how CloakedCare operates, we're here to help.

Read Our FAQContact Us